Sure, we are second-generation family jewelers, in business since the mid-1930s, and operate at both retail and wholesale levels. D&D jewelry (with our physical store located in Walnut Creek, CA) was established in 1985 in San Francisco (under the name of Elegant Jewelry), and the accompanying website jewelplus.com has been operating since the early 2000s.
Yes, we do.
D&D Jewelry's mission is to provide fine-quality modern, luxury, classic, and vintage-inspired jewelry and watch products and services at the most competitive, affordable, and budget-friendly prices delivered within our customer's specified time frame while upholding the highest standards of pre-sale and post-sale customer care.
Our ultimate objective is for our clients to be repeat customers and spread the word about the quality of products and services they have received from D&D Jewelry as well as their overall positive interactions and experiences.
Yes, absolutely -- we have a physical store in Walnut Creek, California, located about 30 miles east of San Francisco, and 15 miles east of Oakland. Our store is prepared to meet any of your jewelry purchasing or repair needs. Additionally, we have an online store that enables us to further reduce expenses and thus concentrate mainly on quality and service. All of this translates into getting a premium product at a far lower cost than you would at your neighborhood jewelry shop. In our online store, we provide free delivery on purchases over $100, a 30-day money-back guarantee, and a one-time free engagement ring resizing within one year of your purchase, including free return shipping within the United States and Canada for the first resizing.
Yes, absolutely. You and your guests are welcome to visit our showroom in Walnut Creek, California, to view the jewelry merchandise we have on display, purchase the displayed jewelry items, discuss jewelry and watch repair, or perhaps receive consultation from our expert and experienced staff. If you would like to see a specific item seen on our website, simply contact us prior to your visit and let us know the stock number so that we can have it ready for you upon your arrival at the store.
We stand behind every single item we sell, simply because we understand that reputation takes years to build, however, it takes only a moment to be demolished, and not restored! With our Lifetime Warranty, you can rest assured that you will receive the value and product/service you expect, or better!
We can also provide Appraisal Certificates for any piece of jewelry you desire for a nominal fee. An appraisal certificate is usually an estimate of the approximate retail replacement value of the jewelry, which may be used for insurance coverage or other purposes. The appraisal certificate contains information such as an accurate description of each article of jewelry being appraised, an image, and the appraised value.
The Why Buy From Us section of our website should answer this along with many other relevant questions -- you can also contact us with more questions/concerns if still in doubt, and we will make sure to address all that is asked.
We offer fine jewelry and name-brand designer watch products as well as jewelry and watch repair services. Jewelry items range from engagement and bridal rings, bracelets, necklaces, earrings, gold and platinum chains of varying styles and sizes, diamond and color gemstone jewelry, designer brand jewelry, designer brand watches, custom-made jewelry, personalized jewelry, engraving services, loose natural diamonds, loose lab-grown diamonds, moissanite, jewelry appraisals, and jewelry and watch repair services.
In line with our mission statement, D&D Jewelry has the sole intention of providing quality jewelry and watch merchandise and services at affordable budget-friendly prices while maintaining stellar post- and pre-sale customer care.
We highly value our devoted repeat customers who have put their trust in us over the years and have never been let down. These are clients with whom we have consistently met and frequently surpassed their expectations while also f
Yes, indeed -- please visit the Personalized Jewelry section of our website for various styles. If you can't seem to find what you want, we can create it for you!
We operate with thin profit margins and minimal marketing and advertising budget. The majority of our clients find us through recommendations and word-of-mouth - we pay you to refer a friend! With only one physical store in Walnut Creek, CA, and online company operations, we keep an eye on and maintain low overhead costs. No commissions are paid to our seasoned sales and support staff; instead, they are rewarded for retaining a strong customer base. Another element that contributes to our low prices is the fact that some of our items are designed and produced in-house, which further lowers costs and enables us to provide reasonably priced jewelry.
Additionally, we negotiate for the best pricing with our reputable jewelry and watch manufacturers, brand suppliers, and dealer networks for diamonds and colored gemstones. If there is an opportunity to save money while upholding our high-quality standards an
Yes, we do! -- eCatalogs are preferred by many customers due to their ease of navigation, giving the impression of flipping through pages of a printed catalog -- eCatalogs are also an environmentally friendly way to view our jewelry collections -- you can view our eCatalogs by clicking here.
Yes, we do -- please visit the Birthstone Jewelry section of our website.
No, we are not an authorized dealer for any of the watch brands we sell -- however, we work closely with a network of authorized watch dealers and thus can quickly locate name-brand watches at a discount directly from our trusted network. Contact us for availability and pricing.
We can most certainly provide loose gemstones and jewelry items certified by laboratories such as AIG, GIA, EGL, local labs, etc. -- however, there is an additional cost involved in having the stones safely mailed to the laboratory and certified.
We do a lot of business with AIG Gem Laboratory (American International Gemologists) -- cost for AIG certification range anywhere from $100 to $500 (or more) depending on the complexity of the item being certified -- GIA certified gemstones are usually priced roughly 20% more than uncertified stones -- EGL certified gemstones are priced roughly 10% more than uncertified stones.
Having the stones certified by our locally recognized laboratory is the least expensive option -- due to the costs and time involved in having the stones certified, in our experience, and based on customer requests, we find that usually, people do not tend to request certification for low-grade color gemstones, and single diamonds weighing 1.00 ca
There are other lower-cost alternatives; contact us for expert advice. We can help you in finding the right compromise between your preferences and your financial constraints.
For example, a ring with one 1.00 carat colorless top-quality diamond can be worth more than 10 times as much as a ring with several small diamonds of 1.00ctw. (total carat weight) of the same quality -- this is because the supply of larger single diamonds is very limited and therefore the price is higher.
To get an idea about variations in price as related to size and quality, we suggest looking through the Loose Natural Diamonds, Loose Lab-Grown Diamonds, and Loose Moissanite pages of our website.
Yes, there are -- we recommend the following alternatives in the following order:
2) Moissanite
Our jewelry items are mainly available in Platinum, Palladium, gold (24k, 18k, 14k, 10k - Yellow, White, Rose, Two-Tone, and Tri-Color), Sterling Silver, as well as alternate contemporary metals, and other specialized precious metals. Please contact us for more information on options.
Platinum is a white precious metal used in jewelry settings or watch casings and watch bands. It is important to note that Platinum is not white gold. Platinum is naturally white whereas white gold is created from yellow gold by adding nickel, copper, zinc, and sometimes silver.
Platinum resists corrosion and does not tarnish. Platinum is harder than gold and silver, so it outwears them. Its hardness is about the same as Iron (4-4.5 on Mohs’ hardness scale). Platinum is very heavy and dense compared to other metals. it is approximately twice as heavy as silver, about 1.65 times heavier than 14k gold, and 1.4 times heavier than 18k gold.
Because of its strength and density, Platinum holds diamonds very securely and has high resistance to wear. This is why Platinum prong settings are sometimes used on gold rings and why estate jewelry made of Platinum often looks relatively new after many years of wear.
Platinum is very rare, even more so than gold. Over
First and foremost, it is important to know that Lab-Grown Diamonds are NOT synthetic imitation stones (such as cubic zirconia, zircon, white sapphire, Swarovski, glass, spinel, Diamonique, etc.) NOR diamond simulants (such as moissanite, etc.).
In simple words, Lab-Grown Diamonds are the same as diamonds, but much cheaper because instead of being formed naturally in Earth's mantle (and then delivered to the surface by deep-source volcanic eruptions), they are developed in a laboratory (man-made) under similar environmental conditions as natural diamonds. For this reason, Lab-Grown diamonds are considered to be the only non-simulant and conflict-free alternative to natural diamonds because they possess identical chemical, physical, and optical properties as natural diamonds originating from nature.
Both Lab-Grown and naturally mined diamonds have the same chemical composition and atomic structure, producing the very same durability, fire, and sparkle. Laborat
Yes, we certainly do -- please visit the Custom Jewelry Designs section of our website for details on this service -- we have the expertise and the experience to create any custom jewelry item you may have in mind!
We specialize in custom jewelry design and can certainly customize any engagement ring shown on our website to suit your style. We can also incorporate any desired patterns, themes, or motifs into your ring design to further fulfill your needs.
Yes. All jewelry purchased from us is eligible for a free standard cleaning (additional charges apply for a more comprehensive detailed cleaning). You may also bring or mail your jewelry purchased from us for free prong tightening, repolishing, and rhodium plating every six months in accordance with the Lifetime Warranty explained on the "terms and conditions" page of our website.
As an added service to our customers, we have collaborated with Gemshield® and BriteCo™ (two well-respected major jewelry insurance companies) to provide upgraded protection of your jewelry against damage, loss, and other life surprises. You can read more about each company's services and coverage details by browsing through our Jewelry Insurance Options page.
Yes, we do. Please contact us and we will be more than happy to provide the jewelry service you need.
To make it quick and easy for you to protect your jewelry against loss or damage, we have collaborated with Gemshield® and BriteCo™ (two well-respected major jewelry insurance companies) -- you can read more about each company's services and compare quotes by browsing through our Jewelry Insurance Options page.
Yes, we do. Please see our Jewelry Appraisal page for details.
Yes, indeed -- please visit our Jewelplus Blog for up-to-date articles with a wealth of useful information related to jewelry.
A cautious yes! Just make sure that you give your jewelry to an expert jeweler for repair -- emphasize the type of material (10k, 14k, 18k, platinum, sterling silver, an alloy, etc.) to your jeweler so that they do the job utilizing the same base material as the ring -- also disclose to your jeweler any kind of known treatment (if any) on the gemstone(s).
If the ring is made in “Invisible Setting” or “Tension Setting” or any other kind of specialized setting, it is essential to ensure that the intended jeweler is particularly experienced and equipped to adequately handle the resizing job -- you are always most welcome to bring your ring to us (or mail it) and our expert jewelry craftsmen will properly resize it for you. Contact us so we can help you make arrangements for repair.
Yes, we do! In fact, we pay both, that is, you AND your friend for the referral! Please see our Refer-a-Friend program for details.
Knowing that your precious jewelry is properly insured will no doubt give you the satisfaction and peace of mind that you are safeguarded. We offer secure and flexible financing options through our insurance partners. We recommend contacting any of them (or any other independent insurer of your choice) for more information. Compare rates and coverage options before entering into a contract. Compile a list of pertinent and specific questions such as:
Yes, we do offer professional jewelry engraving services. We offer conventional engraving, laser engraving, and hand engraving options on selected pieces. We can engrave your jewelry as well as jewelry purchased from our store. Words, phrases, initials, monograms, signatures, handwritten notes, symbols, and company logos can all be engraved.
Yes, absolutely. If you purchase the engagement setting from us, we will be more than happy to set your own diamond on the ring. Depending on the ring style, almost every engagement ring on our website can be purchased with or without the center stone. There will, of course, be a fee for setting the diamond if you choose to purchase both, the engagement ring and the loose center stone elsewhere.
Absolutely, using our Trade Up program, you can trade the center stone on your existing engagement ring with a larger one.
Absolutely. Please see our Cash for Gold page for details.
We always make an extra effort to better understand the demands of our customers, so we understand and empathize with their reluctance to purchase valued merchandise such as diamonds and fine jewelry online. Because of this, we are dedicated to making your online jewelry purchase experience pleasant.
By offering a variety of payment options, we can help you make your transactions easy and your shopping experience secure and worry-free. You can select any of the secure payment options from the list below, all of which, in our opinion, exceed the requirements for online buying.
Our company is registered to collect sales tax in every state in the U.S. that imposes a sales tax. Sales tax will be automatically applied to your order based on applicable state and local sales tax laws and shipping destination.
The terms contained herein are subject to change as taxation regulations continue to evolve. We continuously monitor state and local tax laws to ensure compliance.
The client is responsible to adhere to all applicable laws and regulations regarding payment of all use taxes, tariffs, and other taxes as well as a declaration of goods in their state or country of residency. Unless your purchase is specifically exempt from taxation, it may be subject to use tax.
Your state may require you to declare the purchase and remit tax on a sales, use, or individual income tax return for any purchases for which we do not collect sales tax. You can find the appropriate forms and corresponding instructions on the website of your state.
Yes, we do. Lifetime Warranty provides additional information. We also offer our 3-Year Jewelry Care Plan for added coverage. Jewelry Insurance options are also available through our insurance partners.
Yes, absolutely -- Contact us during business hours at 925-274-1444 to place your order over the phone -- during non-business hours, you can either email us with your contact information or ask for a sales associate to call you.
Feel free to contact us with any questions or concerns, or if you would like to place an order over the phone.
Yes, absolutely. Please contact us right away if you need to make changes to your order. We typically process and prepare your order for shipping right away, so it's possible that you won't be able to change or cancel your order because it might have already been sent out. In this case, you would have to follow our Returns Policy and return your product after receiving it.
Absolutely, we provide custom engagement ring design services to produce the ring you envision and guarantee that the engagement ring you buy from us reflects your personal style. Learn more about our customization services, and when ready, simply fill out the custom jewelry request form; we will get back to you after reviewing your request. Feel free to contact us with any inquiries.
Certainly -- we understand how important it is for you to hold and examine jewelry, particularly a piece as sentimental as an engagement ring. So, if you are in the San Francisco Bay Area, request a try-on appointment, and we'll get in touch with you when the ring is ready for viewing in our Walnut Creek, California, store. If you're not in the area, the ring can be ordered online, and if you are not satisfied for any reason, it can be returned for a full refund within 30 days of purchase (unless otherwise noted on the product listing).
Yes. You can certainly purchase everything shown on our website that has a price, including loose natural and lab-grown diamonds, engagement rings, wedding bands, or any other fine jewelry by either using our secure checkout process or by phone a call. Contact us for pricing and availability on any items that don't have a price listed.
Yes. We offer an in-store pickup service at our store located in Walnut Creek, CA. Simply choose the Pickup option at checkout. You will receive an in-store pickup notification email when your item is ready for pickup. Orders placed on Saturday, Sunday, or during a holiday may take longer. Before visiting the store, please wait till you receive the email confirming in-store pickup.
Please note that the availability of products is subject to change. Please call or email us to confirm availability.
Our local customers have several options for picking up their orders:
Please call us ahead of time to make sure your merchandise is ready for pickup.
Our online store features an extensive selection of jewelry products that are regularly updated. This also applies to our physical store. Due to the vast number of items offered in our online store, many items may not be present in our physical store. However, we understand that many consumers still prefer to browse and purchase in person, so if you live in the San Francisco Bay Area and would like to check out a certain item that you saw on our website, just get in touch with us and inquire whether it is available for in-store viewing.
Have a question about what you would like to purchase? Our knowledgeable and friendly diamond and jewelry consultants with industry expertise are here to give you no-pressure advice and guidance, answering any questions or concerns you might have.
Our goal is for you to be "happy with your purchase", thus we provide complimentary personalized expert consulting services to guide you in purchasing what you like by addressing all your questions and concerns and staying true to our promises and in accordance with our mission statement. We would not never like you to settle for anything you don't like, thus we want to do everything in our power to ensure that our customers are satisfied with their entire pre-sale and post-sale shopping experience with us.
Yes, at checkout, you will have the opportunity to include a personalized message in your order. Please note that there won't be any other documentation identifying you as the giver within the package, so we encourage you to include your name in the gift note.
We cordially encourage you to express yourself by adding a personalized gift message to your order. In your message, please avoid using offensive words, phrases, and obscenities. Any such offensive words or phrases will be deleted from your personalized gift note.
Due to fluctuations in precious metal and gemstone markets, prices on our website and also in our physical store are subject to change without notice.
Yes, we do. To assist you in determining your finger size, we have a ring sizer tool that can be downloaded.
Although we are not licensed to insure jewelry, we can provide you with the necessary paperwork to properly insure your item with your choice of insurance provider. If you do not have an insurer, you may also consider getting quotes from insurance firms with which we have partnered. Many jewelry pieces can be insured by showing the sales receipt to your insurance provider, however, if they require other supporting documentation, we can provide you with our appraisal certificate which is complimentary for newly purchased items.
For orders exceeding $100, we offer FREE Standard Shipping to all U.S. addresses (including APO/FPO), as well as discounted shipping Worldwide! For stocked items, you can typically anticipate delivery within 2-5 days (excluding weekends and holidays) with free standard domestic shipping. We only use delivery services with tracking. We also offer expedited shipping services at discounted rates.
Our Shipping Policy is located under terms & conditions.
We offer FREE Standard Shipping to all U.S. addresses (including APO/FPO) for all orders greater than $100 and discounted shipping Worldwide -- for stocked items, you can usually expect delivery within 2-5 business days -- we only use delivery services with tracking -- we also offer expedited shipping with discounted shipping rates.
Yes, we ship each item of value in a beautiful individual presentable jewelry box.
Our Return Policy is located under terms & conditions.
Yes, 3% of the amount paid would be deducted from refunds made using PayPal. For instance, if the sale price was $100, the refund would be reduced by $3. This is due to the fact that PayPal charges everyone a 3% "non-refundable" payment processing fee.
We accept all major credit cards, Paypal, Google Pay, wire transfers, and bank deposits, and we also only offer financing through our website.
Yes, absolutely -- we offer flexible financing options.
Yes, you certainly can. To get approved for financing and establish your limit, you would need to first apply for financing through one of our partners, and then contact us to discuss options for combining payments. In such circumstances, payment details for the remaining balance can only be processed over the phone.
Yes, we do offer a layaway plan. The plan is described on our company policy page.
The answer is Yes! As a customer-focused company, we're so confident that we're giving you the best deal possible that we'll match (or, when possible, beat) any lower price from a rival — Guaranteed! Please see the Price Matching Guarantee for details.
Yes, you can view the most recent discount coupons by clicking here. By joining our email list through the special offers page, you can receive updates on exclusive deals and promotions.
Our objective is to offer you the most affordable loose diamonds while upholding the highest standards of quality. Therefore, instead of offering complicated discounts, we offer you a Price Match Guarantee. In other words, if you locate a comparable loose diamond advertised for less money, we'll either match the competitor's price or, if we can, lower it even more to maximize your savings - GUARANTEED!
We are pleased to provide active duty, reservists, and veterans of the U.S. Armed Forces 10% off engagement rings and wedding bands as a token of our gratitude for their service. This special discount is also available to fiancés, domestic partners, wives, and husbands even if their U.S. military companion is stationed abroad and unable to visit the store. This special military discount cannot be further extended to any other family member.
Once you have located your desired engagement rings or wedding bands, please
Yes, you and your referrals will each be compensated through our referral program! Refer a friend to us, and you can each wind up saving up to $250!
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